FAQs: Workspace

When I perform a full proposal print in Workspace, in place of the file I uploaded, the print-off displays the message “The following PDF attachment is not included in the view due to an issue encountered with this file.” What does that mean?

Workspace Security Errors

Your PDF file has either been corrupted by using Adobe Acrobat Pro/DC rather than Reader, or it has security settings enabled in the file itself. To determine if there are security settings enabled:

  1. Open the file
  2. From the menu bar at the top of the Adobe application’s window, click File -> Properties
  3. Click on the Security tab of the pop-up window
File Properties screenshot

If you have difficulty alleviating the issue(s), please email ra-help@mit.edu.

My Workspace proposal print displays the message “The following attachment is not included in the view since it is not a read-only PDF file. Upon submission, this file will be transmitted to the Grantor without any data loss.” What does that mean?

Workspace Error Message

The file in question, which the message will reference just below the message text, is a file type that is something other than PDF, or it is a multi-layered document, such as a fillable form. As the message suggests, it will still transmit without issue, but if you’d like to have it show in your print preview, then flatten the file. Click for instructions on how to flatten PDFs.

If you have difficulty alleviating the issue(s), please email ra-help@mit.edu.

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